We understand that it is hard to select the right team to create your identity and display it properly. These frequently asked questions should help you pick the right team…Image National Signs.
Geographical Coverage
How can you understand and handle zoning challenges on a national scope?
We have a network of over 1,400 qualified, independent installers thoughout the US and Canada that have typically been working with Image National for over 15 years.
Why would I choose you versus a local company? What are your advantages?
By doing work nationally, we can identify and incorporate best practices in production design and material specifications. Additionally, if you have multiple locations, our documented product fabrication designs and processes combined with our extensive branding knowledge will give you the synergy that can occur with a consistent identity site to site.
Where do you make your signs and how do you get them to my location?
We make our signs in Terrell, Texas and Nampa, Idaho. They are shipped on either our trucks, a contract carrier, or frequently via FedEx or Reddaway.
If you are not in my market, how do you get my sign installed?
We use the network of over 1,400 qualified, independent installers.
How do you handle repairs from afar?
We are available on our toll free 800 592-8058 number to dispatch a technician to your location. They typically arrive within 72 hours.
Signs
There are many different kinds of signs, how do I know which one is right for my business?
Your sign should fit the visibility, image, and budget you desire for your business, within the restrictions at your location from the governing sign code, landlord, and sign program at your development.
What kind of sign should I choose to keep energy costs down?
If an illuminated sign is appropriate for your business, LED and florescent lighting will be the most energy efficient.
What is the process of procuring the sign after we agree on a price?
Simply accepting in writing the Image National, Inc. proposal which will include the scope of work, price, and payment terms gets us started. After we receive the permit, the manufacturing and installation timing is finalized.
How do I evaluate if your proposal is competitive?
Compare the Image National Signs 5 Star guarantee to any other commitment.
What makes your signs better?
Our processes and philosophies make our signs better. It doesn’t cost more to do it right, simply specifying the right materials, setting up computer automated manufacturing files correctly, cutting parts accurately, using best practices processes, and inspecting the sign as it moves to each successive process.
How long does it take to provide an estimate and what is the typical lead-time for the process?
Depending on scope, estimates can frequently be provided the same day. Typical timeline would be: 1 week for proposal acceptance, 4 weeks for government and landlord approvals, 4 weeks for materials purchase and sign fabrication, 1 week for shipping and installation.
Company
What types of sustainable business practices do you employ?
Image takes pride in its extensive recycling program for metal, plastics, and paper. It is the first national sign company to convert to low VOC paints.
What is the average tenure of your team?
7.8 years
What certifications do you hold?
Members of International Sign Association, World Sign Association, and Northwest Sign Council. Founding member AAHOA.